Customer Support
We understand tough questions and issues can crop up any time. To help meet your needs, RepliWeb offers two Support Plans:
- Standard Support: Access to RepliWeb Support during standard business hours, Monday through Friday (excluding holidays) via email and telephone.
- Premium Support Plan: 24x7, year-round access to RepliWeb's Global Customer Support. Designed for mission-critical production environments that require rapid support resolution and turn-around time, and accelerated escalation policies and procedures.